Deluxe King

Natalie was superb, will defo be back .

Stayed here overnight with my sister as part of a special birthday celebration. Spa treatments and relaxation area fab, dinner service and food great and overall very enjoyable relaxing stay. My only suggestion on room for improvement is that the jacuzzi has been leaking for a while now. Also, there is 3 heated sun beds and unfortunately other guests were reserving with towels for lengthy periods whilst using sauna etc. Perhaps the hotel could put signage up to try and prevent this.

Beautiful scenic location, relaxed, lovely room, did wowcher spa overnight , great value , clean, quiet, excellent service , Sonny very helpful as were all staff I met. Good amenities In the pool area, the ceiling above loungers was very dirty from extract fan.

My daughter and I had a wonderful overnight stay and Spa experience here last week. The staff are very attentive without being overbearing. The room was lovely all you need for a stay. The evening meal and breakfast were delicious. The breakfast choices were great from and extensive range of cereals pastries fruits yogurts to the hot Scottish fry up. This was buffet self service and was warm not hot I also felt there was a huge amount of waste as we saw staff clear away at end of service would it not be a better option to cook hot food to order? The pool was so relaxing with steam room and sauna to hand. We had taken bottles of water with us but there was no water in pool area to refill bottles. I have R.A and found the pools of water on floor to changing rooms very slippery I feel it should be squeegeed or moped at intervals. The Spa treatment was sheer bliss Emma was delightful and took time to speak to me and make my experience personal. We have promised that this treat is most definitely on the calendar for future visits. Thank everyone.

An overall excellent weekend stay. No problem parking and a friendly and efficient check-in. My heart sank briefly as I parked the car as I could hear music blaring from the function suite while still in the car park but I needn’t have worried ; there was absolutely no noise up by the bedrooms. The bed was comfortable with a hospitality tray with , kettle, teabags, instant coffee and milk sachets. There was a fridge with 2 small complimentary water bottles. The pool and spa were busy but fantastic. The buffet breakfast and evening dinner were good. With it being a golf hotel I was surprised that the TPC golf championship was not being shown in the bar.

We had a lovely stay here for 2 nights. We had a family room which was nice and spacious and breakfast both days was very good. All the staff we dealt with were lovely, friendly and helpful but particularly Susan on reception who went out of her way to assist us. The spa is in need of a refurbishment but we still enjoyed it. Would definitely stay again and would recommend.

Spa & rooms could definitely do with an upgrade. Would have liked a kettle with tea/coffee in the room. However didn’t affect our stay as we were just looking for a relaxing, quiet night away & a nice meal & thats what we got. Shoutout to Laura on reception who was extremely welcoming, helpful & friendly. Also the restaurant team we dealt with Ellie, Harvey & Craig were fab & for how lovely all the staff were im giving 5 stars. ⭐️⭐️⭐️⭐️⭐️

The bar, restaurant and staff were fantastic during our staff. The food and service was great. Laura greeted us at reception at she was so friendly. Ellie, Harvey and Craig were in the bar and restaurant and couldn’t do enough for us. The spa was okay and rooms met our needs but I would say they are pretty dated and spa could do with an upgrade.

Visited with my daughter for belated birthday treat, Millie was our server and nothing was too much trouble, my daughter had been unwell a few days before our visit.Millie made sure she was looked after and found her a more suitable menu to choose from.Although it was extremely busy and very short staffed Millie was more than capable of working the floor and guiding newer members of staff how to deal with bookings etc.She still found tume to check we were ok and realised she wasnt finishing til 9pm but took it all in her stride

Great service from Millie / Alexander / Sean

Nice stay sofar in The Westerwood Hotel in Cumbernauld near Glasgow. Had a nice dinner with very good service from Millie and Murray, keep up the good work

Very comfortable room and excellent facilities. Nice selection of food/ menu choices. Staff very pleasant and helpful

As part of a large conference, I stayed at this hotel for two nights. The bedroom was well catered for, and the bed was very comfortable. The staff were welcoming, friendly, and always accommodating. I was especially blown away by the standard of the food, especially given the number they were catering for on both evenings for the conference. Top Notch! I would certainly stay here again and would love to bring my family here so that we can enjoy the facilities and pool area.

Had a neck & shoulders massage. Elena was very profesional. Feel complety relax during and after the massage.

Happy overall with our stay. Please include firmer pillows in your rooms. Even the spares in the wardrobe were really soft. Food was fine and Spa was great.

I was there for a conference. Every aspect of the stay was perfect. My room was lovely, comfortable and had everything I needed for my three night stay. The food was perfect and the staff attentive and welcoming. Nothing was too much trouble. An excellent hotel which I would highly recommend.

Murray and Emilia were excellent. Great service lovely and friendly. Thank you for a super evening.

Excellent two night stay with my husband and his disabled elderly parents. From the moment we arrived till we checked out, we felt welcomed and relaxed. Reception staff were extremely friendly and helpful. My in-laws stayed in an adaptive twin bedded room, which was ideal for them. My husband and I stayed in a regular twin bedroom. Our room was spacious and comfortable. We were on a Dinner, Bed & Breakfast rate, which was very good. The choice of meals was from the regular menu. Each person had a £35 dinner allowance for food per person per night. There was a good choice of meals. I have coeliac disease. The restaurant are very allergen and coeliac aware. I had absolutely no problem whatsoever. All the staff were kind and helpful. The only thing I would suggest to the hotel is that it would be lovely if the dinner menu could include some sort of an interesting large mixed salad as a healthy dinner main course option. Housekeeping were very helpful and kind to my in-laws. My husband and I used the pool, sauna, steam room and gym. The facilities were clean and well kept. All staff were friendly and helpful. It made a difference to our stay. Many thanks for a wonderful stay. We will return.

Comfortable, friendly hotel. Attended a conference there. Food excellent. Staff competent and communicative. Facilities for room division excellent. Rooms a bit tired - could do with refurbishing. That would be the only comment.

We started off with a massage at the spa which was really good, the relaxation room is so peaceful and welcoming we really enjoyed that. Afterwards we spent a couple hours using the leisure facilities. We had a lovely lunch and glass of Prosecco in the grill restaurant (part of the package). The service was good and food was lovely. We have our evening meal in Flemings restaurant and that was lovely, can’t fault that. The service by Alexander and Sean was fantastic also. The rooms are spacious, clean and comfortable the only downside to the room is no slippers which would be a nice touch and it’s not a smart television to be able to stream a movie. It does have free view but we were a bit disappointed that we couldn’t relax and watch a movie of our choice. Overall we have had a lovely stay and would definitely come back. Would highly recommend if you are looking for a nice relaxing overnight stay.