Terms & Conditions
The small print
Prices displayed are the lowest public (non-member) rates for the next 30 days and are subject to change. Rates are valid for single occupancy. Please enter exact dates and number of occupants for specific pricing and availability.
Any currency conversions displayed on advertising are for comparison only. Reservations will be booked in the local hotel currency displayed. Currency rates utilized in each conversion rely upon several different public sources from other parties without independent investigation or verification and should be used only as examples. Hilton does not, and cannot, verify the accuracy of any rate conversion examples.
Rates will vary based on selected hotels and may include higher or lower rates than advertised based on specific travel dates selected. Featured rates are subject to change and are for stays which may begin on Friday, Saturday or Sunday nights in Europe or a Thursday, Friday or Saturday night in Middle East & Africa. Each hotel has a policy addressing cancellations and/or blackout dates that may apply. Unless otherwise stated, quoted rates are per room per night and are for room only, based on double occupancy and do not include taxes, gratuities, incidental charges, golf green fees, resort fees or other associated costs (where applicable). The Best Available Rate is a specific rate type that varies depending on time of purchase, is unrestricted, non-qualified and excludes discount or negotiated rates. Hilton Honors™ membership, earning of Points & Miles™ and redemption of Points are subject to Hilton Honors Terms and Conditions.
Additional Information about Hilton Honors Discount
Valid for current Hilton Honors members only. Membership rates are subject to availability at participating hotels and resorts within the Hilton Portfolio. Discounts are as follows:
• Hilton Honors members will receive a discount – from 2% off the eligible rate – depending upon booking window, region or country, day of the week and other circumstances determined by Hilton Honors. Hilton Honors discount does not apply to all available rates. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel.
• Stated terms and conditions relating to bookings will apply, such as cancellation, early departure, Advance Purchase and other payment terms.
• Unless otherwise stated, quoted rates are per room per night, based on single/double occupancy and do not include taxes, gratuities, incidental charges and resort fees (if applicable). Discount not available at hotels in the following locations: China; Macau; Hong Kong and Taiwan. If you are making this reservation by phone, please call +1-800-HILTONS (445-8667) or view all Hilton Reservations Worldwide phone numbers. If you are making this reservation by phone, please request “Hilton Honors Discount.” Hilton Honors Discount is only available for up to two rooms per member.
• This rate may not be combined with other select promotions, offers or discounts and is not valid for existing reservations or groups. Rate is non-transferrable or redeemable for cash, and cannot be used during future stays.
Hilton Honors™ membership, earning and redemption of Points are subject to Hilton Honors™ Terms and Conditions, available at HiltonHonors.com/terms. All Hampton by Hilton™ hotels in Mainland China are excluded from the Hilton Honors program.
Free Wi-Fi Terms & Conditions
Hilton Honors members who book direct enjoy free standard Wi-Fi at any Hilton, Doubletree, Embassy, Waldorf, Conrad, Curio, and Canopy hotels. Free standard Wi-Fi is available for all booked stays at Hampton, Hilton Garden Inn, Homewood Suites, and Home 2 Suites. Premium Wi-Fi is available for a fee at selected properties (except Diamond Members). Not free in meeting spaces or at properties with a resort charge.
Free Wi-Fi Disclaimer
Must be a Hilton Honors Member. Terms and Conditions apply. Standard Wi-Fi is free. Premium (if available) has a fee. Not free at properties with a resort charge.
Do you allow children at the hotels?
DoubleTree by Hilton properties
Up to two children aged between 0 - 17 years stay for FREE when sharing a room with a paying adult. Breakfast is FREE for children aged 5 years and younger when dining with a paying adult. For children aged 6 - 12 years breakfast is £5 per child and for children aged 13 - 16 years, breakfast is £7.50 per child. For lunch and dinner, children 5 years and younger can enjoy two courses for FREE when dining with an adult in our restaurants or bars. Children 6 years and over, dining from our children's menu, can enjoy two courses for £10 or three courses for £13. Children eating off our restaurant and bar menu's will be charged the full listed price.
Upgrade charges will apply if you need a larger bedroom to accommodate your family. When sharing a bedroom with your children, your room could include a foldaway bed, and not all hotels have cots available, so please ensure that you ask at the time of booking.
Christmas and New Year residential packages are subject to different terms and conditions, which are available on request.
Children aged 16 and under are welcome to use the swimming pool at the hotel during their stay as long as they are accompanied by an adult. Please note, some hotels will have designated family swimming times, please ask when you book or arrive at the hotel. For health and safety reasons, children are unable to use the gym, sauna, steam room or whirlpool, where available.
Do you allow dogs in the hotels?
Yes, we do. We take pride in giving all our guests a warm welcome (including the furry ones!). To help you plan your next minibreak with your dog we’ve put together a handy guide with your most frequently asked questions, click here to view.
To book a pet-friendly stay, please call the Contact Centre on 0330 107 1599 or email firstname.lastname@example.org.