Fantastic hotel & food Extreme difficulty getting hold of my invoice - still havent had it emailed to me 2 weeks after I visited

We were bought a voucher as a gift at Christmas and chose to present it for payment against a two-night B&B stay at Glasgow Westerwood. The location is key for us and we found it useful to visit various locations in central Scotland - specifically between Edinburgh and Glasgow. The room was clean and comfortable and the hotel was welcoming. Honestly, had I still been in work it would have passed as a business hotel but it still offered something for leisure travellers. The leisure facilities were nice but perhaps could do with a bit of an overhaul as there were many obvious repairs around the pool, for example. However, the Glasgow Westerwood team were the real positive for the hotel and throughout our stay they were helpful and friendly. Breakfast was another positive, with plently of choice and availability. We ate dinner both nights - once in the restaurant and once in the bar - and both were excellent considering both food and service. Overall, we really enjoyed our two days...

I had a back neck and shoulder massage with Sharon she was fantastic. I left feeling totally relaxed and I will definitely be coming back and asking for her the next time

Millie was a great waitress she really looked after us and made sure we enjoyed our time she’s great !!!

Millie was great foood was excellent and atmosphere great very clean

I went for a spa day with my friend Gillian to celebrate our birthdays. I had two treatments both with Julie. Julie was warm from the get-go. I was tense and she put me at ease within no time. She was very knowledgable and happy to share her knowledge. Loved the spa facilities too. Food was ok but nothing to write home about.

We had an fantastic meal in the restaurant and our server Murray was amazing and very attentive to all our needs.

This was our first time visiting the westerwood hotel and spa. When we arrived the lounge area was very busy and not many places for us to have a seat and enjoy something to eat. We had a baby under 1 who needed a highchair and somewhere suitable to eat. Beth went above and beyond to make sure our experience was enjoyable by asking the chef if we could sit in the main restaurant but eat from the lounge menu, this suited us much better , the food and service was amazing. Thank you Beth

service and waitress and waiters where amazing Murry ,Beth and Mia

Amazing service and the restaurant staff were so polite and helpful. Murray, Beth and Mia served my husband as i and they were lovely and nothing was too much hassle 10/10 The room was spacious clean and very comfortable. highly recommend:)

Had a lovely lunch as part of our spa day and our waitress Annalise was very helpful and polite.

Went for a spa treat with friends for my 60th. Had a lovely massage from Sharon. There is an area to relax after treatments with tea. Lovely relaxing day. There is a sauna and steam room beside the pool and we had a tasty lunch in the restaurant. Would recommend.

Amazing service from the girls in the restaurant especially Annalise,Millie,Maria & the fabulous Craig “the man who can” Thank you so much Craig for rescuing us from the lift so quickly! Much appreciated!

The staff were helpful and friendly. The rooms were spacious and clean and the shower had excellent water pressure. I managed to lock myself out of my safe, this was dealt with friendly good humour. all the arrangements for the conference I was attending were handled very efficiently.

Treatments exactly as I asked for, Sharon was very attentive & listened to what I wanted out of my treatments

The food was great and the service was super and the staff were very polite. Thanks to Murray, Millie and Emma as they provided a great service.

Beautiful place to stay if you visit Glasgow ! Restaurant stqff lovely especially John at the bar

Murray was brilliant, definitely recommend the soft shell crab starter

I visited today with a friend and used the spa and had couple of treatments this was very well needed and relaxing the spa was excellent we then went onto having lunch and served by a few different ladies who were excellent there service made the whole experience enjoyable there names were Millie, Maria, Niamh, Annalise would definitely recommend and will return 😁

Went for a SPA experience. All staff were very friendly. The restaurant staff went above and beyond to accommodate my allergens. Erica put me at ease and delivered the most amazing treatments.