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Visiting Our Hotel

We're ready...  

Following Government guidance, we're delighted to announce that our hotel is now open, and ready to welcome you back with a smile. 

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We are open....

We are operating fully in line with the latest government guidelines

Great news! Our hotel is open for business, and we’re ready to welcome you back with a smile.

Our Spa and Health Club are now reopened and ready to welcome you back. We’ve amended our existing processes and introduced new measures to make our Spa and leisure club completely safe for you. For more information please visit the Spa and Health Club pages.

For your safety and complete reassurance, we have had to make a few changes in the way we operate. This means your experience when staying with us might be a little different, HOWEVER still fabulous.   

As you would expect, extra care and precaution has been taken into account across all areas, including flexibility around booking, your safety and the cleanliness throughout our hotel. 

If you would like to speak to a member of our team about your existing booking, future bookings, or a general enquiry, our team is here and ready to help, simply email stay@qhotels.co.uk or call 0330 107 1599.

BOOK WITH CONFIDENCE

Discover our fully flexible Cancellation and Booking Policies. 

With your convenience and current events in mind, we want to provide you with reassurance and confidence when booking with us. 

CLEAN + SAFE

We’re ready for you! We’ve worked hard to develop new measures to ensure a safe and hygienic environment in our hotel, and to maintain the highest standards of cleanliness at all times.  

COVID-19 FAQs

Find answers to COVID-19 FAQs and learn more about our hotel policies and commitment to guest safety.

You can find the answers to some of our frequently asked questions, which will help to answer any queries relating to the current situation.

A MESSAGE FROM OUR GROUP CHIEF EXECUTIVE

A message of thanks, gratitude and a welcome back to our beloved customers from Richard Moore, our Group Chief Executive.

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Great news! Our restaurants, bars and outdoor terraces are open - meaning you can enjoy a fantastic dining experience with the full assurance of minimal handling of food and exceptional hygiene standards.

Great news! Our restaurants, bars and outdoor terraces are open - meaning you can enjoy a fantastic dining experience with the full assurance of minimal handling of food and exceptional hygiene standards.